1. Information about the data controller:
The company responsible for processing the data collected through the website https://www.okticket.es (hereinafter, the “Website”) is OKTICKET S.L., with tax ID (CIF) B74433798 and registered address at AVDA del Jardín Botánico - 1345 - Parque Científico Tecnológico - Zona Intra Edificio 1 - Oficinas 4-5 - 33203 Gijón, Asturias - Spain, hereinafter “OKTICKET”.
You can contact OKTICKET S.L. at: info@okticket.es
2. Purpose of personal data processing:
2.1. For what purpose do we process your personal data?
At OKTICKET we will process your personal data collected through the Website for the following purposes:
a) Management of the service provision contract and to offer you proposals for the possible contracting of OKTICKET products and/or services.
b) Sending information requested through the forms available on the Website.
c) Sending commercial communications regarding promotions and/or advertising of the Website and OKTICKET products and/or services.
d) Improving your user experience and creating a commercial profile based on the information you have provided in order to better understand the needs and preferences of our customers.
e) No automated decisions will be made based on such profiling.
All required fields marked in the forms are mandatory; without this data it will not be possible to fulfil the stated purposes.
The personal data requested in the forms of this Web Application are adequate, relevant, and not excessive in relation to the intended purpose of providing the services requested by the User.
OKTICKET has adopted the legally required levels of security for personal data protection and has implemented the technical and organisational measures within its reach to prevent loss, misuse, alteration, or unauthorised access to personal data, in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and other applicable regulations.
OKTICKET’s privacy policy is adapted to the directly applicable European regulations, specifically the General Data Protection Regulation.
2.2. How long are personal data stored?
Personal data provided by the user will be retained as long as the business relationship is maintained or until the data subject requests its deletion.
3. Legal basis:
The processing of such data is based on the legal grounds of legitimate interest and the proper execution of the service provision contract.
Processing is also based on the user’s free, specific, informed, and unequivocal consent, as the user is informed and provided with this privacy policy. After reading it, if they agree, the user must accept it through a clear affirmative action, such as ticking the acceptance box provided for this purpose.
4. Recipients:
Data will only be disclosed to third parties to whom the user has given express consent, including consent for the purposes for which the data will be used as a result of the authorised transfer.
As data processors, OKTICKET works with the following service providers, who have committed to comply with applicable data protection regulations at the time of their engagement:
- Web hosting service: AMAZON WEB SERVICES EMEA S.A.R.L., SUCURSAL EN ESPAÑA
- Application development service: Simbioystems, SL
5. Rights:
As a data subject, the user has the right to obtain confirmation as to whether OKTICKET is processing their personal data and, in particular, to exercise the following rights under data protection law:
- Right of ACCESS to your personal data
- Right to request RECTIFICATION of inaccurate data
- Right to request ERASURE of data when, among other reasons, they are no longer necessary for the purposes for which they were collected
- Under certain circumstances, the right to request RESTRICTION OF PROCESSING, in which case data will only be retained for the exercise or defence of legal claims
- Under certain circumstances and for reasons related to their particular situation, the right to OBJECT to the processing of their data. OKTICKET will stop processing the data unless there are compelling legitimate grounds or for the exercise or defence of possible claims
- Under certain circumstances, and for reasons related to the user’s particular situation, the right to DATA PORTABILITY
The user may exercise these rights by contacting the postal and/or email address indicated in section “1. Information about the data controller.”
In addition, if any of their rights are violated, the user may lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid, or via its electronic headquarters: https://sedeagpd.gob.es/sede-electronica-web/
After reading this privacy policy, the User expressly authorises OKTICKET to use their data for the following purposes:
- Transfer of their data to OKTICKET and its data processors in order to send communications and provide a more personalised service
- To be informed by OKTICKET about updates and news regarding its services
